Shipping

We strive to ship your order as quickly as possible, usually within 24 hours of receipt (excludes weekends and holidays). Shipments are made using the method you choose during Order Checkout. Please specify special shipping instructions in the special instructions box on the order form. This is also where you would enter a different shipping method if your carrier of choice does not appear as one of the selections.

All Steuben items are packaged in our signature flannel bag and gray box, suitable for gift giving. 

Standard shipping costs are determined by your order value:

Shipping Rates*

Order Value Standard (5-8 Days) Express (2-4 Days) Overnight (Next Day)
$ 0 - 99.99 $ 7.95 $ 14.95 – 22.95 Contact for quote
$ 100 - 499.99 $ 12.95 $ 23.95 – 30.95  
$ 500 + FREE $ 30.95 – 70.95  

* Rate estimates are for domestic (US) shipping addresses only

We do not ship COD. Shipments cannot be made to a PO Box.

Note: We assure all customers that we inspect all items thoroughly before they leave our premises. Our staff is trained to carefully pack your items in the appropriate manner to ensure a safe arrival. If your package has arrived and is not to your satisfaction, please contact customer service at 800-723-9156.

INTERNATIONAL CUSTOMERS

We cannot guarantee shipping prices with international shipments. Once your order is placed, a sales representative will email you with a shipping rate based on your order. You will be asked to confirm this charge before your order is processed. The Corning Museum of Glass does not take responsibility for duties or related charges that may occur with international shipments.

International customers should enter their complete address information and telephone number in the comment section of the order. This ensures the timely and accurate delivery of your merchandise.